Conditions For Returns Or Exchange
RNS has a simple and hassle free return and/or exchange policy for certain products purchased
Returns Or Exchange Procedure
i If you made the purchase as a registered user, log in to your account to initiate the process.
ii If you made the purchase from the Website as a guest, please register on the Website using the same email address provided while purchasing the product so that your products appear in your order history. You can initiate the process of return only if the said product appears in your order history.
i Ship it back to RNS by sending it to the address provided by us. You will be credited worth INR 100 (Rupees one hundred only) in your RNS Wallet towards shipping costs. You will be solely responsible to ensure that the product is delivered to RNS in good condition and RNS will not be held liable for any damage caused to the product during transit.
ii For select Pin Codes within India, our delivery service can pick-up the product from you. This pick-up service is complimentary and RNS shall not be held liable for any damage caused to the product during transit.
a.RNS Wallet is valid for a period of 6 (six) months from date of its issue.
b.RNS Wallet can be used to purchase gift cards (“RNS Gift Cards”) for a value in excess of INR 1,000 (Indian Rupees one thousand only). RNS Gift Cards will also have a validity period of 6 months from date of issue of RNS Gift Cards.
In case of a conflict in any terms of Returns and Exchange Policy, the decision of RNS shall be final and concluding, and you irrevocably withdraw your right to make any claim or demur on this ground.
List Of Non-Returnable Or Non-Exchangeable Products